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FAQ

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Q1. What is the Minimum Order Quantity (MOQ)?

A: 3 units.

Q2. Can I customize the selected product?

A: Customization is only available for orders over 3,000 units for Skincare Products in Tubes/Containers/Jars/Serum-Droppers/Balm-sticks. For Face Sheet Masks, the MOQ is 30,000 units.

Q3. Can I sell these products directly to B2C, in any market/country?

A: Yes. In all EU markets, our skincare products are approved with CPNP registration and all necessary tests (Microbiological, Physical, Chemical, Challenge PET, Stability, and Compatibility-Tests).

Q4. How do I add my own brand/logo/design to my ordered skincare products?

For orders less than 30 units:
- You need to design your own sticker label, print it, and attach it to the product.
- Our branding/design team can assist with the design for an additional cost. Please send us an inquiry.
For orders between 30-300 units:
- The printing of your designed sticker label is included in the price and will be sent together with your products.
For orders between 300-3,000 units:
- Both printing and attachment of your designed sticker label onto your ordered skincare products are included in the price.
For orders over 3,000 units:
- You can customize both the product formula/ingredients and the printing directly on the packaging and the box.

Refund & Returns Policy

Hey-Growth

Teheran-ro 128, Gangnam-gu,

Seoul, South Korea (Postal Code: 06234)

Blog

Contact

Refund & Returns Policy

Hey-Growth

Teheran-ro 128, Gangnam-gu,

Seoul, South Korea (Postal Code: 06234)

FAQ

Q1. What is the Minimum Order Quantity (MOQ)?

A: 3 units.

Q2. Can I customize the selected product?

A: Customization is only available for orders over 3,000 units for Skincare Products in Tubes/Containers/Jars/Serum-Droppers/Balm-sticks. For Face Sheet Masks, the MOQ is 30,000 units.

Q3. Can I sell these products directly to B2C, in any market/country?

A: Yes. In all EU markets, our skincare products are approved with CPNP registration and all necessary tests (Microbiological, Physical, Chemical, Challenge PET, Stability, and Compatibility-Tests).

Q4. How do I add my own brand/logo/design to my ordered skincare products?

For orders less than 30 units:
- You need to design your own sticker label, print it, and attach it to the product.
- Our branding/design team can assist with the design for an additional cost. Please send us an inquiry.
For orders between 30-300 units:
- The printing of your designed sticker label is included in the price and will be sent together with your products.
For orders between 300-3,000 units:
- Both printing and attachment of your designed sticker label onto your ordered skincare products are included in the price.
For orders over 3,000 units:
- You can customize both the product formula/ingredients and the printing directly on the packaging and the box.

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